This agreement is designed with you in mind, as well as to protect, the professionals who list on and families across America who rely on to help them with their Elder Care Matters.

Elder Care Affiliate Registration

We review and moderate all affiliate registrations, and we appreciate your accurate and honest information. Please note that the review process may take a few days – we know you are eager to join our team of Affiliates, and we appreciate your patience!

If you’re approved, awesome! You’ll be given a unique referral ID that you can use to promote via referral links. Check out your private Affiliate Dashboard for visits and referrals information, creatives, graphs and more!

Commissions and payouts

You’ll earn a 25% commission when a customer purchases a new listing by using your referral link.

We pay out affiliate commissions in USD via Stripe to the credit or debit card that we have on file for you.  Payouts are made in the first week of every month.

We do not allow referrals to be generated on your own purchases.

Here are the details of our program in summary:

  • You’ll receive 25% commission for every new sale you refer
  • Commissions older than 30 days will be paid within the first week of each month
  • Referrals are paid out via Stripe to the debit or credit card that we have on file for you
  • Referrals cannot be generated on your own purchases (this includes using a different email address).

Referral cookie lifetime

When a potential customer clicks on your referral link, a cookie is stored in their browser to track your referral. The cookie is then stored for a generous 30 days to give your referred customers time to decide if they wish to purchase an listing, or to ask us any pre-sale questions they may have.

A referral won’t be awarded if:

  1. The customer uses a different browser to purchase than the one they originally used to visit our site (because the cookie does not exist in that browser)
  2. The customer purchases after 30 days (because the cookie will expire).

Refunded purchases

Referrals older than 30 days and in good standing (i.e. the purchase has not been refunded) will be included with each commission payout.

If a purchase is refunded, a commission won’t be paid out for that referral.

We reserve the right to reject affiliate commissions for any reason. Commission rejections may occur for the following reasons:

  • The sale that the referral was based on was refunded
  • The method by which the referral was generated was in violation of our promotional policies (see below) or violated the spirit of our Affiliate Program.

Affiliate Program News and Updates

By becoming an Affiliate you agree to receive emails from These emails will be sent to our Affiliates only, on an ad-hoc basis, and may include important information regarding the Affiliate Program. These emails will also provide you with relevant news and updates to help you effectively promote

Affiliate Application Rejection

We reserve the right to reject affiliate applications for any reason. We also reserve the right to choose whether we provide an explanation or reasoning for affiliate application rejection. Below are just a few reasons why an application may be rejected (this is not an exhaustive list):

  • Affiliate applications from individuals or companies not involved in helping families plan for or deal with Elder Care Matters and who do not have active paid listings on
  • Affiliate applications from companies that sell, advertise or engage in pornography, phishing scams, spamming, illegal business practices, or that include any material infringing on National or International Copyright will be rejected.
  • Affiliate partnership applications from companies that we do not believe are aligned with our industry or business may be rejected.
  • Websites considered inappropriate by will be rejected.

Inappropriate websites:

The following types of sites are not permitted to become an Affiliate: adult sites, sites that display adult material or banners, sites that promote violence, hatred or bigotry, sites that promote or engage in illegal activity, including (but not limited to), hacking, cracking, nulled, and warez sites. affiliate partnership applications for inappropriate websites will be rejected, and we reserve the right to choose whether or not to provide a rejection reason.

Questions regarding your application

When you apply to become an Affiliate we may email you at the email address you have supplied with some questions regarding your application. This may be because:

  • We didn’t understand something in your application, or,
  • We’d like to learn a bit more about how you will promote and need a little more detail.

If we reach out to you and we haven’t heard back within 7 days, your application may be rejected. If your initial application is rejected, you are welcome to reapply to become an Affiliate and provide us with more detail for reconsideration.

Dormant Affiliate Accounts

We encourage all of our Affiliates to actively promote to keep earning referrals. If we can help you come up with ideas on how to promote, please let us know – we’re here for you! An affiliate account is considered dormant if no new referrals have been generated after a 3-month period. A dormant affiliate account will be deactivated and our affiliate agreement will be terminated if no referrals have been generated after 3 months. Any commission balance above the payment threshold will be paid out in this case. Any commission balance below the payment threshold will not be paid out in this case.

Termination of affiliate accounts reserves the right to terminate any affiliate account at any time, for any violations of this Agreement or no reason, without any compensation payable. Upon termination, the affiliate will lose access to its Affiliate Dashboard and will forfeit all potential or unpaid affiliate fees. Affiliate Program Policies

Allowed promotional methods

How you promote is reflected in the commission you earn! We encourage the use of promotional methods that add value to and bring us legitimate, loyal customers.

Here are a few examples of awesome promotional methods to earn more commission:

  • Tell clients, customers or friends about, and give them your Affiliate referral link
  • Write a review or a blog post about – America’s National Directory of Elder Care Resources – and include your Affiliate referral link
  • Reach out to a broad audience with your social network accounts. Tweet about us on Twitter with your affiliate referral link, post about us on Facebook with your affiliate referral link, or communicate to your Linkedin followers about with your affiliate link. Spam-free promotion is a great way to get more referrals!
  • Provide value to others by answering related questions on other sites with helpful responses, and using your referral link in your replies.

Prohibited promotional methods

We are very proud of and we are very careful with how it’s promoted, so we want Affiliates who are 100% behind us too! The prohibited promotional methods listed below aren’t meant to scare you off – they’re here to protect you, and us, and our customers from any freaky or fraudulent activity, which is something we take pretty seriously. We know you’ll understand. But here they are in writing just in case you’re not totally sure what is and what isn’t allowed.

  • Any type of spam is prohibited
    Links, ads, emails, comments… any type of spam. Please respect the posting rules of any 3rd-party websites you use to promote P.S. This is not an exhaustive list of spam methods; if we decide that your activity is spam, it’s spam.
  • Any illegal activity or activity deemed offensive by us is prohibited
    This may result in referrals being rejected and/or your Affiliate Account being deactivated.
  • Pretending to actually be is prohibited
    Cloning our site, copying our site, using our copyrighted site assets, and pretending that a site created by you is an official site is unethical and prohibited

If you’re unsure or concerned that some activity you’re about to proceed with may be considered prohibited, please ask us.

Consequences of prohibited promotional methods

If your promotional methods step outside of these terms, your referrals may be rejected and we may disable your affiliate account. We reserve the right to do this and may or may not notify you in the instance that this occurs. Please use allowed promotional methods.